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Cancellation Policy

Refund Eligibility

  • If you have made a booking or paid a token amount and the construction work has not yet begun, you are eligible for a refund within one (1) week from the date of payment.
  • After one (1) week from the date of payment, refunds will not be applicable under any circumstances.

Refund Process

  • To initiate a refund request, you must contact our support team via email or phone with proof of payment.
  • Refunds will be processed within 7-14 business days after verification.
  • The refund will be credited to the original payment method.

Non-Refundable Scenarios

  • If construction work has already begun, no refunds will be provided.
  • If the refund request is made after one (1) week from the date of payment, it will not be entertained.
  • Any additional costs incurred for site inspections, planning, or material procurement will be deducted from the refundable amount, if applicable.
  • Any discounts, promotional offers, or service fees associated with the booking are non-refundable.
  • The company is not liable for any external factors, such as changes in government regulations, delays due to force majeure events, or unforeseen site conditions.

Company Rights and Policies

  • The company reserves the right to deny refunds at its sole discretion if there is any violation of the agreement terms.
  • Any disputes related to refunds shall be subject to the jurisdiction of the companies registered location.
  • The company has the right to adjust, modify, or update this cancellation policy without prior notice.
  • If a customer fails to provide necessary approvals, documents, or payments required to commence construction, no refund shall be issued.
  • In case of customer-requested delays or changes to the construction plan, refunds will not be entertained, and additional charges may apply.

Modifications and Exceptions

  • The company reserves the right to make exceptions on a case-by-case basis under special circumstances.
  • Any modifications to this policy will be communicated to customers in advance.

For any queries, please contact our customer support team.